Question 1

How far in advance should I book my move?

Accepted Answer

We recommend booking at least 2 weeks in advance for local moves and 4 to 6 weeks for international relocations. However, we do accommodate last-minute moves when possible.

Question 2

Do you provide packing materials?

Accepted Answer

Yes! We provide all necessary packing materials including boxes, bubble wrap, tape, and specialized crating for fragile items. This is included in our full-service packages.

Question 3

Is my property insured during the move?

Accepted Answer

Yes, all moves are covered by our comprehensive transit insurance. We also offer additional coverage options for high-value items. Ask our team for details.

Question 4

What areas do you serve in Kenya?

Accepted Answer

We serve all major cities and towns across Kenya including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and more. For international moves, we cover destinations worldwide.

Question 5

How do you calculate moving costs?

Accepted Answer

Our pricing is based on the volume of items, distance, and any special services required. We offer free in-home or virtual surveys to provide accurate, no-obligation quotes.

Question 6

Can you move fragile or valuable items?

Accepted Answer

Absolutely. We have specialized teams trained in handling artwork, antiques, pianos, and other delicate items. Custom crating and white-glove service is available.

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